26 - 30 May 2020, Casa Convalescència, Universitat Autonόma de Barcelona, Spain
International Conference
The 12th Qualitative and Quantitative Methods in Libraries International Conference (QQML2020) was scheduled during the previous 11th QQML2019 Conference. QQML2009, QQML2010, QQML2011, QQML2012, QQML2013, QQML2014, QQML2015, QQML2016, QQML2017, QQML2018 and QQML2019 were successful events both from the number and quality of the presentations and from the post conference publications in Journals and Books. QQML2019 will continue and expand the related topics.
QQML 2020 Important Dates

Extension up to the 30th of January 2020
Notification of acceptance two weeks after submission.
Deadline Paper Submission: 1st of May 2020
Deadline Presentation Submission: 1st of May 2020
Early bird Registration: up to 30th of March 2020

Submitting a Proposal or a session to secretar@isast.org

After the Deadline Abstracts and Special Sessions should be sent as LATE
SUBMISSIONS to secretar@isast.org
Sessions and Workshops Organizers can receive Abstracts as
Late Submission too.

Scope and rationale of the conference

Qualitative and Quantitative Methods (QQM) are proved more and more popular tools for Librarians, because of their usefulness to the everyday professional life. QQM aim to the assessment and improvement of the services, to the measurement of the functional effectiveness and efficiency. QQM are the mean to make decisions on fund allocation and financial alternatives. Librarians use also QQM in order to determine why and when their users appreciate their services.

This is the start point of the innovation involvement and the ongoing procedure of the excellent performance. Systematic development of quality management in libraries requires a detailed framework, including the quality management standards, the measurement indicators, the self-appraisal schedules and the operational rules. These standards are practice-oriented tools and a benchmarking result. Their basic function is to express responsibly the customer (library user) -supplier (library services) relationship and provide a systematic approach to the continuous change onto excellence. The indoor and outdoor relationships of libraries are dependent of their communication and marketing capabilities, challenges, opportunities and implementation programmes.

Contact Us

Anthi Katsirikou
QQML Conference co-chair | Librarian, PhD, MSc anthi@isast.org

Ageliki Oikonomou
Secretary | Librarian, MSc conf@qqml.net