Dear Colleagues,
you can use the links for testing your presentation in the CISCO Webex Professional Platform selected for the virtual QQML2020 Conference presentations.
The final program will be available in the website.
The platform is open on Sunday 12.00- 18.00  Greek time
and on Monday 10.00- 18.00 Greek time

SUNDAY 24/5/2020
Event address for attendees:
Date and time: Sunday, May 24, 2020 12:00 pm
Greece Summer Time (Athens, GMT+03:00)
Duration: 6 hours
QQML 2020 Virtual Conference – Test
Event number: 113 754 5081
Event password: qqml2020


MONDAY 25/5/2020

Event address for attendees:
Date and time: Monday, May 25, 2020 10:00 am
Greece Summer Time (Athens, GMT+03:00)
Duration: 8 hours
QQML 2020 Virtual Conference – Test
Event number: 113 312 5081
Event password: qqml2020
whatever you like please do not hesitate to contact us

Dear Colleagues,

We are one week before the QQML2020 virtual conference .

Next days we will email you the link of every registered person to the
conference as well as the instructions.

We do that very simple for you.

If you haven’t register to the conference, please do it urgently in order
that you be included in the program and receive your link.

Kind regards,
Anthi Katsirikou (Ms)
QQML Conference co-chair

26 - 30 May 2020, Casa Convalescència, Universitat Autonόma de Barcelona, Spain
International Conference
The 12th Qualitative and Quantitative Methods in Libraries International Conference (QQML2020) was scheduled during the previous 11th QQML2019 Conference. QQML2009, QQML2010, QQML2011, QQML2012, QQML2013, QQML2014, QQML2015, QQML2016, QQML2017, QQML2018 and QQML2019 were successful events both from the number and quality of the presentations and from the post conference publications in Journals and Books. QQML2019 will continue and expand the related topics.

Dear Colleagues,

We are deeply concerned for the virus development in connection to the conference activities and that the World Health Organization has declared it a global pandemic.
We are quite sensitive to that constraint but equally determined to fight against the difficulties that emerged.
We are in front of the new challenges, a new historical frame, new conditions of life.

Dear colleagues,

In these conditions, and following many requests and after consulting the committee, we have turned the conference to Virtual Conference in order from the one hand to follow the international instructions about the pandemic and the other hand to turn the 12th QQML into a successful virtual international event ( ).
So far the basis of the QQML Conference series will remain unchanged including the Proceedings and Publications in Books and Journals.
The web interactions, after the appropriate adaptations, will join better the groups of colleagues forming streams and workshops. A new challenge to open the international travel barriers set to stop the coronavirus spread.
While the Conference dates remain unchanged, the deadline of the early registration deadline extended to 25 April including the corresponding reduced fees for the virtual participation (to be announced in the website soon).

The technical details will be announced later on.

The last issue of the e-QQML journal is on

On behalf of the Conference Committee,
Kind regards,
Anthi Katsirikou (Ms)
Librarian, PhD, MSc
QQML Conference co-chair


Special Issue – Call for Papers

Theme:COVID-19 and the Libraries: Impact of”

The QQML e-Journal ( invites papers from any library to submit proposals for a special issue on the topic: “COVID-19 and the Libraries: Impact of”

The papers should be best practices, case studies, staff experiences, proactive activities, organizational arrangements, decision making, innovative tools and processes, the psychological aspect of the disease, information strategies, philosophical concerns etc.
The journal focuses on the next day of the libraries, after this pandemic threatening, having in mind the humans: users and staff.

Possible topics:

  1. How does the library operate under the COVID-19 existence?
  2. How does the library serve its users?
  3. How does the library organize its staff?
  4. Does the library introduce new e-services?
  5. Information initiatives of bio-health and hospital libraries.

To submit your paper for consideration, you must follow the instructions at
Papers must be accompanied by full author/submitter details, including name, position, affiliation, and email address.

Send your submissions also to:  Anthi Katsirikou:

Important deadlines: 12 April 2020: Submission of abstract accompanied by full author/submitter details, including name, position, affiliation, and email address.

QQML 2020 Important Dates

LATE SUBMISSIONS: 20th of April 2020
Extension up to the 30th of January 2020
Notification of acceptance two weeks after submission.
Deadline Paper Submission: 1st of May 2020
Deadline Presentation Submission: 1st of May 2020
Early bird Registration: up to 25th of April 2020

Submitting a Proposal or a session to

After the Deadline Abstracts and Special Sessions should be sent as LATE
Sessions and Workshops Organizers can receive Abstracts as
Late Submission too.

Scope and rationale of the conference

Qualitative and Quantitative Methods (QQM) are proved more and more popular tools for Librarians, because of their usefulness to the everyday professional life. QQM aim to the assessment and improvement of the services, to the measurement of the functional effectiveness and efficiency. QQM are the mean to make decisions on fund allocation and financial alternatives. Librarians use also QQM in order to determine why and when their users appreciate their services.

This is the start point of the innovation involvement and the ongoing procedure of the excellent performance. Systematic development of quality management in libraries requires a detailed framework, including the quality management standards, the measurement indicators, the self-appraisal schedules and the operational rules. These standards are practice-oriented tools and a benchmarking result. Their basic function is to express responsibly the customer (library user) -supplier (library services) relationship and provide a systematic approach to the continuous change onto excellence. The indoor and outdoor relationships of libraries are dependent of their communication and marketing capabilities, challenges, opportunities and implementation programmes.

Contact Us

Anthi Katsirikou
QQML Conference co-chair | Librarian, PhD, MSc

Ageliki Oikonomou
Secretary | Librarian, MSc